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"Positives: Great location. Minutes to Serdica, Lion’s Bridge metro stations and easy access to public buses, shops and eateries. Room was spacious and clean. Negatives: the door to enter the room is hard to open from inside- u need to step into the bathroom in order for the door to open wide. The area outside the room is not soundproof so the noise when people talk (in my case, kids talking and crying) is very loud and clearly heard."

"A lot to love but some big problems too. Amazing location, great big room, and very easy check-in. Love that there's a sofa in the room and a fridge. Problems: - A/C (Or a pump of some sort) extremely loud from 6am in our room (3) and made sleeping impossible, extremely annoying. It lasted hours. - Bathroom had a bad smell like sewage, constantly. - No shower curtain turned the bathroom into a lake every time we showered, even when trying to be careful."

"Unfortunately, there was a significant incident of cleaning the bathroom in the room, I expected to receive compensation for it but we did not receive it. Therefore, the service and cleanliness are rated low. I choose not to share the details of what happened so as not to harm the hotel too much."

"Really happy with our stay here - the location is good with everything in walking distance but nice and quiet in the area. Our room was large and well-equipped, and the staff were helpful and friendly. Would happily stay here again, especially for the price"

"The hotel was fine for the price. Staff were very helpful, the view of the city was amazing. The bed was okay, there was no overhead lighting. One had to use lamps. The fridge in the room was nice to have but noisy. I unplugged it at night. It kept the contents cold by the next morning. Daily house keeping, metro just outside and a shopping mall across the road. There is Burger King, KFC, Subway if you are craving Western food. Basic amenities but clean and comfortable."

"Large comfortable room which could have been better maintained. Better to choose the West facing room during winter as pollution much higher from the Northeast. Staff very friendly and attentive. Could have invested in 300m asphalt road on exit of hotel for airport shuttle to reach the main road , bumps in rough off road at present are quite awakening"

"The hotel is well located, certainly, but very, very noisy. It's impossible to sleep well with the trolleys passing by the room from 6 a.m. onwards... Maybe it's better upstairs. The first floor is hell. The carpet is quite dirty. The room is spacious and the bed very comfortable."

"Wonderful hotel just a few steps from the center. The hotel has a bar (entertainment every night) and a dining area and an art gallery. Courteous and friendly staff. Large room equipped with every comfort. Highly recommended, we couldn't have chosen a better location! Top"

"Ten days ago I stayed there was nice So I prefer to stay again. This time better than before. The room and bed was very comfortable and clean. The hotel is good location walk to everywhere also is quite and peacful. The hotel staff is good, kind and helpful. Thanks again!"

"The hotel has complete facilities, including a restaurant, swimming pool, and fitness room. The front desk staff is also very friendly. The room is also very large. Although the decoration style is a bit nostalgic, the overall experience is very good."